Get Help with Taxpayer Advocate Services

Note: IRS announces that all Taxpayer Advocate Service offices have reopened. Due to the prolonged government shutdown, TAS will need some time to sort through cases, calls and faxes to address financial hardship cases first. Please be aware that if you call TAS offices, your call may go to voicemail. Tas encourages you to leave your name, phone number, case number (if applicable) and detailed information about your case. Your case is important and TAS will get back to you as soon as possible. While TAS response times will be longer than usual, your patience is appreciated.

The Taxpayer Advocate Service, (TAS) can help you sort through your tax situation such as not receiving a your refund from the IRS. However, if you owe a federal tax debt from a prior tax year or a debt to another federal agency, or certain debts under state law, the IRS may offset some or all your tax refund to pay a debt. Find out what options are available to you and how and what TAS can do to help.

If you due owe, but have a hardship, Taxpayer Advocate Service can help you negotiate payment options to help you with tax compliance.When you cannot pay your taxes, TAS serves as a resource to help guide you into good standing.

Were you informed that your tax return has been filed and a refund was issued, but you have not gotten the funds, you may be a victim of Identity Theft — a common scam which someone else uses your personal information to file a tax return and receive a refund. Get Help to find out why you Don’t Have Your Refund. Maybe you were expecting a tax refund and it hasn’t arrived, there are many reasons why it could be delayed or it hasn’t been delivered. You can learn more about available options for Expediting a Refund. You can handle most of this correspondence without calling or visiting an IRS office. Learn More