@VITA/TCE Central you can register and login into the test. VITA/TCE Central lets you find certification tests, training and testing PDFs, evaluations, Practice Lab, your most frequently used tools and more-all on one page! 

There you will be able to use the Quick links features to access the latest training and testing materials Quick Links will include a file for all the certification tests and VITA/TCE training guides (including the optional specialty courses) in Adobe Acrobat PDF file format. In addition, you can access the

• Volunteer Standards of Conduct Agreement(VSOC)  
• VITA/TCE 2024 Training Guide 
• VITA/TCE Intake/Interview and Quality Review Training,
• Certification Test/ReTest  

All volunteers are required to Register and Certify via Link & Learn Taxes online testing site.

The VITA and TCE programs offer free tax help to individuals, senior citizens, persons with disability, those who have limited English proficiency and others who need assistance in preparing their own tax returns. 

At VITA/TCE free tax help sites, taxpayers can get one-on-one help from IRS-certified volunteers. Helping in either the Volunteer Income Tax Assistance (VITA) or Tax Counseling for the Elderly (TCE) programs can be rewarding. In order to volunteer to serve this vital role in your local community,you first need to Link with IRS and Learn Tax Prep. ''

You will get specialized training that will help you learn how to prepare federal income tax returns. You do not have to get certified in Tax Prep to help, You can choose a volunteer role that doesn't require tax law certification. 

The hours are flexible, the training is free and the time commitment is up to you. Below you will find some of the Volunteer Roles needed at tax prep site.

Develop and maintain schedules for all volunteers to ensure adequate coverage, supplies and equipment at your site. Tax law certification is not always required for this position. If you have excellent organizational and leadership skills, then you are the primary resource for sharing your knowledge of the program and are available to assist with any issues that may arise. Find Out More 

As this is a self-prepare site you must become familiar with the various tax software option(s) available at the site. Although you may have less taxpayer interaction than most volunteers, you must complete the Volunteer Standards of Conduct Agreement(VSOC). Always remember to be patient with those individuals who may not be as computer literate.

As a Greeter/Screener you are usually the first to interact with taypayers using the Volunteer Service Site, it will be up to you to help set the tone of service and create a pleasant atmosphere by politely greeting everyone visiting the site.You will screen taxpayers to determine the type of assistance they need and confirm they have the necessary documents to complete their tax returns. 

TAX LAW CERTIFICATION IS NOT REQUIRED FOR THIS POSITION. Click Her to Start Learning 

As this is a self-prepare site you must become familiar with the various tax software option(s) available at the site. Although you may have less taxpayer interaction than most volunteers, you must complete the Volunteer Standards of Conduct Agreement(VSOC). Always remember to be patient with those individuals who may not be as computer literate.

To serve as a Volunteer Instructor – You will need to complete online certification in tax law at the Advanced Level or higher and familiarize yourself with any software updates before instructing other volunteers. You can choose to conduct classes online or in a classroom setting.

As this is a self-prepare site you must become familiar with the various tax software option(s) available at the site. Although you may have less taxpayer interaction than most volunteers, you must complete the Volunteer Standards of Conduct Agreement(VSOC). Always remember to be patient with those individuals who may not be as computer literate.

To volunteer as a Computer Specialist/Troubleshooter – You will need to have a working knowledge of personal computers, software and communications systems. TAX LAW CERTIFICATION IS NOT REQUIRED FOR THIS POSITION CLICK HERE TO GET STARTED

• As this is a self-prepare site you must become familiar with the various tax software option(s) available at the site. Although you may have less taxpayer interaction than most volunteers, you must complete the Volunteer Standards of Conduct Agreement(VSOC). Always remember to be patient with those individuals who may not be as computer literate. 

As a Volunteer interpreter – You provide free language interpreter services to customers who are not fluent in English. Basic tax knowledge is helpful, but it is Not Required for this position.

As this is a self-prepare site you must become familiar with the various tax software option(s) available at the site. Although you may have less taxpayer interaction than most volunteers, you must complete the Volunteer Standards of Conduct Agreement(VSOC). Always remember to be patient with those individuals who may not be as computer literate.

As a Volunteer Tax Assistant – You provide tax law assistance and guide taxpayers in preparing their own tax returns. Tax law certification is not required for this Volunteer Role, however you will need the Advance Certification.
You can use the Link and Learn Pathway to certifiication trainining online. 

As this is a self-prepare site you must become familiar with the various tax software option(s) available at the site. Although you may have less taxpayer interaction than most volunteers, you must complete the Volunteer Standards of Conduct Agreement(VSOC). Always remember to be patient with those individuals who may not be as computer literate.

If you like and are good at social media marketing, you could use those skills as to serve as a Volunteer Marketing Promoter and support us in our efforts to recruit volunteers, share tax-preparation information and service locations to the community.

As this is a self-prepare site you must become familiar with the various tax software option(s) available at the site. Although you may have less taxpayer interaction than most volunteers, you must complete the Volunteer Standards of Conduct Agreement(VSOC). Always remember to be patient with those individuals who may not be as computer literate.